| RECOMMENDED 6-DAY FREE PDF "Paper" Proof sent with approval required. |
STANDARD 5-DAY FREE PDF "Paper" Proof for reference ONLY. |
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| Day In | Art and PO Received | Art and PO Received |
| Day 1 | PDF Proof APPROVED | Production |
| Day 2 | Production | Production |
| Day 3 | Production | Production |
| Day 4 | Production | Production |
| Day 5 | Production | SHIP ORDER / PROOF |
| Day 6 | SHIP ORDER / PROOF |
* Above lead times are for New Orders and Reorders
Lead times are calculated from the day following receipt of PO and approved, output-ready art as illustrated above. Art that is not output-ready requires additional lead time. For calculation purposes, the above lead times are based on orders up to 5,000 pieces. For larger quantities, call for lead times. Custom dies require 3 additional work days. Packaging requires additional lead time determined by the type of packaging required.
Order with Production Proof: Lead time following proof approval is 5 days. Rush options are available.
Need something in a hurry? You can always count on CounterPoint®



Rush charges cover any special handling, overtime and any other factors necessary to meet a rush schedule. Rush charges are $50/v (minimum) per day rushed. Order changes made after an order is submitted will affect delivery dates and rush charges may be incurred to maintain scheduled ship date. FREE PDF "Paper" Proof sent for reference ONLY. See product options for availability. Contact us for order verification. No proof approval. All order details, including PO, output-ready art, shipping instructions, and payment arrangements must be received by Noon Pacific Standard Time (3pm EST). Art must conform to our Art Checklist.
Important Note: Lead times and rush charges are based upon the receipt of final art approval and complete order instructions — not when an order is submitted. Art that is not output ready usually requires additional lead time. Always allow time to acquire art and proof approval.
CounterPoint® is recognized as a reliable counter mat manufacturer. We consistently meet deadlines and keep pace with the most demanding schedules. As long as our artwork guidelines are observed and customers appreciate that equipment, personnel, and material can sometimes cause unforeseen delays, CounterPoint® will continue to provide superior product turnaround. While production times cannot be guaranteed, CounterPoint® operates on a scheduling system that accounts for factory loading and job size with all rush requests reviewed and approved on a case-by-case basis. For calculation purposes, standard lead time and rush charges are based on orders of 5,000 pieces or less. Add one additional production day for each 10,000 pieces ordered over the base 5,000.